Improving Candidate Relationship Management

Candidates often complain.about communication and follow-up. Very understandably. They complain about clarity and quality of information. With good reason. They rightly expect good service and don’t always feel that recruiters are doing their best to provide it.
To address this and improve caniddate perception, most recruiters need to improve CRM, candidate relationship management. Though we’ve heard it all before, this article provides some pointers.